Privacy Policy

At Victor96, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access our website, create an account, or use any of our services. By registering and continuing to use the platform, you acknowledge that you have read and accepted the terms outlined in this policy.

We are committed to handling your personal information responsibly and in accordance with applicable privacy and data protection requirements. This document is designed to provide transparency regarding our data practices and to help you understand your rights as a user of our services.

Information We Collect

To provide a secure and reliable gaming experience, Victor96 may collect various categories of personal information, including:

• Full name and date of birth;
• Residential address and contact details;
• Email address and telephone number;
• Account login credentials;
• Payment and transaction information;
• Identity verification documents;
• Device, browser, and technical usage data;
• Customer support communications.

We only collect information that is necessary for operating the platform, complying with legal obligations, and improving the overall user experience.

How We Use Personal Information

The information collected may be used for several legitimate business purposes, including:

• Creating and managing player accounts;
• Processing deposits, withdrawals, and other transactions;
• Verifying user identity and age;
• Preventing fraud, money laundering, and unauthorised activity;
• Delivering customer support services;
• Improving website functionality and performance;
• Meeting regulatory and compliance requirements;
• Sending promotional communications where consent has been provided.

Without the required information, certain services may not be available or accessible.

Marketing Communications

From time to time, Victor96 may send promotional offers, bonus updates, and marketing materials to registered users who have agreed to receive such communications.

Users may opt out of marketing messages at any stage by updating their account preferences or contacting customer support. Choosing not to receive promotional content will not affect access to core gaming services.

Disclosure of Information

We do not sell, lease, or trade personal information to third parties for commercial purposes.

However, information may be shared with trusted service providers and partners when necessary to:

• Process financial transactions;
• Conduct identity and security checks;
• Maintain website functionality and technical infrastructure;
• Fulfil legal and regulatory obligations;
• Investigate suspicious or fraudulent activities.

Any third party receiving personal information is required to maintain appropriate confidentiality and security standards.

Data Security

Victor96 applies industry-standard security measures to protect personal information against unauthorised access, alteration, disclosure, or destruction.

Security measures may include:

• Encrypted data transmission;
• Secure server environments;
• Access control procedures;
• Continuous monitoring of platform activity;
• Internal security policies and staff training.

While no online system can guarantee absolute security, we take reasonable steps to ensure that personal data remains protected at all times.

Data Retention

Personal information is retained only for as long as necessary to fulfil operational, legal, and regulatory requirements.

Even after an account is closed, certain records may be retained for a specified period to comply with anti-money laundering regulations, dispute resolution obligations, and other legal responsibilities. Once retention requirements expire, information is securely deleted or anonymised where appropriate.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and improve the user experience.

These technologies help us:

• Remember user preferences;
• Maintain secure sessions;
• Analyse website traffic and performance;
• Improve content and navigation;
• Support marketing and advertising activities.

Users may adjust cookie settings through their browser preferences. Please note that disabling certain cookies may affect website functionality.

User Rights

Depending on applicable laws, users may have the right to:

• Access their personal information;
• Request correction of inaccurate data;
• Request deletion of personal information where permitted;
• Restrict or object to specific processing activities;
• Withdraw marketing consent at any time;
• Request information regarding how their data is used.

To protect account security, additional verification may be required before processing privacy-related requests.

International Data Transfers

In some circumstances, personal information may be processed or stored by authorised service providers located in different jurisdictions. When such transfers occur, appropriate safeguards are implemented to ensure that personal data receives a level of protection consistent with this Privacy Policy.

Third-Party Websites

The website may contain links to external websites operated by third parties. We are not responsible for the privacy practices, content, or security measures of external sites. Users are encouraged to review the privacy policies of any third-party services they access.

Changes to This Privacy Policy

Victor96 reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be published on this page and will become effective upon publication unless otherwise stated.

Users are encouraged to review this policy periodically to remain informed about how personal information is handled.

Contact Us

If you have any questions, concerns, or requests related to privacy or personal data processing, please contact our customer support team through the available communication channels on the website.

Victor96 is committed to addressing privacy-related enquiries promptly, professionally, and transparently.

Final Provisions

Protecting user information is an essential part of maintaining a safe and trustworthy gaming environment. By using the platform, users acknowledge their acceptance of this Privacy Policy and agree to the collection, processing, and storage of information as described herein.

We remain committed to safeguarding personal data and maintaining responsible privacy practices across all areas of our operations.